The Module for Social Performance & Impact Management deals with one of the main challenges of microfinance industry, which is the measuring of social performance and impact on clients’ lives and businesses through the financial services provided. The module is created based on industry standards developed by the leading SPM promoters, such as: SPTF – Social Performance Task Force, the Mix Market, MFC (Microfinance Center) and CGAP (the Consultative Group to Assist the Poor).
The SPM Module supports definition of diverse types of Poverty Score Cards for measuring poverty level of borrowers and created impact from the lending process. The parameters that are used to measure social poverty outreach and monitoring social responsibility are dynamically defined and manageable from user side, in order to be aligned with the social mission of the organization.
The processing of Poverty Score Cards is performed automatically and can be integrated in any part of the process flow depending on client business needs.
Integrated DDC object on loan application level provides automatic calculation of the cards for social performance, based on predefined parameters which results are then used in statistical report analyses for measuring borrower’s rates as retention and impact rates, types of borrowers outreached, and further report analyses based on client needs.
The system supports measuring poverty and social outreach with sampling methods, by choosing group of clients either per branch, regions or random grouping, and then measuring their poverty levels. The results combined with statistical elements can give an insight if the social outreach of the organization is aligned with the social mission.
Business Processes aligned with Social Mission Translate your social missions into quantifiable results and create a work environment that will work in favor of your social mission with ability to analyze past performances, based on flexibly defined parameters that will lead your organization to influence the life of your borrowers by addressing their needs and creating possibilities to encompass more diversified group of social levels.
Dynamic specification of Social Indicators Clearly identify social indicators, SP data that needs to be collected, and eliminating the possibility for report errors with our high-quality reports. Use monitoring tools to flexibly define separate score cards for measuring social impact and poverty and improve the quality of the financial services offered.
Attraction of more Investors Better management of the target borrower outreach, individual borrower impact and retention rates. Produce social reports on transparent and presentable manner with Dynamic Report Generator and contribute to development of a better and more transparent microfinance industry.